Kawalees Outsourcing provides a number of voice services which enhance and compliment the various day to day business processes of your company. Outsourcing through us will enable your organization to reach your existing and potential clients with a high quality standard of service in a cost effective and efficient manner.
Our personalized and committed approach focuses on delivering services which are aligned with your organization’s values and goals in mind. We work with you to develop and implement a strategy which improves the productivity, efficiency, and results of your day to day business operations.
We involve our client in the process of hiring, training, and monitoring their Cairo team, with the vision that our office will be an extension of your Canadian operations.
We believe that our success is determined by the success of our services and their ability to meet our clients’ needs. As such, we are consistently seeking ways to improve our services, creative solutions, and technological capabilities in order to be one of the best outsourcing firms in Egypt.
We strive to ensure our clients are satisfied with not only the service but also the process. Our commitment to honest and personalized relationships are the focus of our organization.
Providing optimum service and solutions to not only maintain but enhance interactions with customers.
Providing exceptional post-sales service 24 hours a day, 7 days a week. These services range from responding to your customers inquires and solving their problems to maintaining positive customer satisfaction rates.
Our appointment setting professionals, equipped specifically with your service and/or product knowledge, will contact initial (cold) or previously engaged sales leads for the purpose of establishing contact with prospect customers/clients.
The process of collecting and recording the contact information of prospects, or leads, using website forms, databases, cold-calling and other promotional methods.
The process of collecting statistics and information through the examination of date available in an existing data source.
A method of direct marketing in which a salesperson engages prospective customers to buy products or services over the phone.
A sampling, or partial collection, of facts, figures, or opinions taken and used to approximate or indicate what a complete collection and analysis might reveal.
The process of analyzing a customer’s needs for a product, service, or idea, indicating the best solution or product, while simultaneously persuading the customer that your company can provide the best and most valuable product.